Current answer
Twilio experienced a minor incident: SMS Delivery Delays from Twilio to Altan Redes Mexico. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 15, 2026 at 12:59 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Altan Redes network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 14, 2026 at 10:58 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Nov 14, 2026 at 8:51 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Nov 14, 2026 at 6:51 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 14, 2026 at 5:51 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Altan Redes network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 14, 2026 at 5:37 PM UTC
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