New Multi-region uptime checks and custom-domain status pages

Flex Orchestration Service Disruption

Minor Impact Resolved Duration: 54m August 24, 2026

Incident Lifecycle

Investigating Monitoring
Affected Components
Flex Programmable Voice

Incident Timeline

Monitoring
5xx errors have subsided, and Flex Orchestration Services have returned to normal operation. Our engineering team is continuing to monitor system stability closely, and we will provide a final update in 30 minutes.
Aug 24, 2026 at 5:56 AM UTC
Investigating
We are currently investigating an issue causing elevated 5xx server errors within Flex Orchestration Services, which may result in intermittent errors or dropped voice calls for Flex users. Our engineering team is actively working to identify the root cause, and we will provide another update in 30 minutes or as soon as new information becomes available.
Aug 24, 2026 at 5:30 AM UTC
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