SMS Delivery Delays from Twilio to Viva Dominican Republic
Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Identified
Twilio customers may be experiencing SMS delivery delays from Twilio to Viva network subscribers in the Dominican Republic. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 21, 2026 at 9:46 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to Viva network subscribers in the Dominican Republic. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 21, 2026 at 9:40 PM UTC
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