Current answer
Twilio experienced a minor incident: Delayed A2P Campaign Approvals. ServiceAlert observed recovery on Oct 16, 2026.
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Incident Lifecycle
Affected Components
SMS
Incident Timeline
Monitoring
A2P 10DLC campaign status is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Oct 16, 2026 at 10:32 PM UTC
Identified
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 4 hours, or as soon as more information becomes available.
Oct 16, 2026 at 8:30 PM UTC
Identified
Our engineering team is continuing to address an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 2 hours, or as soon as more information becomes available.
Oct 16, 2026 at 6:33 PM UTC
Investigating
Our engineering team has identified an issue that is preventing recently approved Campaigns from transitioning from an in-progress to approved state. We will provide another update in 1 hour, or as soon as more information becomes available.
Oct 16, 2026 at 5:33 PM UTC
Investigating
Our monitoring systems have detected a potential issue with A2P Campaign approvals. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Oct 16, 2026 at 5:24 PM UTC
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