SMS Delivery Receipt Delays from Twilio to Telecall Brazil
Incident Lifecycle
Affected Components
SMS, Latin America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 19, 2026 at 3:35 PM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to Telecall network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 1:35 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Aug 19, 2026 at 9:31 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 19, 2026 at 7:23 AM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 19, 2026 at 6:22 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Telecall network subscribers in Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 19, 2026 at 6:08 AM UTC
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