Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico
Incident Lifecycle
Affected Components
Voice, Latin America
Incident Timeline
Monitoring
We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Aug 20, 2026 at 6:24 PM UTC
Identified
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 20, 2026 at 5:56 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Aug 20, 2026 at 5:38 PM UTC
Was your business affected by this Twilio outage?
Follow Twilio and route available status alerts to email or a team channel.