Current answer
Tray.ai experienced a minor incident: Degraded Application Performance. ServiceAlert observed recovery on Sep 30, 2026.
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Incident Lifecycle
Affected Components
Other
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 30, 2026 at 3:14 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 30, 2026 at 3:03 PM UTC
Investigating
Starting from 14:08 UTC, users may have experienced issues with the Send Email connector in the US region. Our engineers are investigating the issue.
We apologise for any inconvenience this incident may have caused.
If you have any questions or concerns, please feel free to reach out to support@tray.ai.
We apologise for any inconvenience this incident may have caused.
If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Sep 30, 2026 at 2:43 PM UTC
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