Automation rules are not getting triggered in US2 cluster for some accounts
View the provider incident record →Current answer
Targetprocess experienced a major incident: Automation rules are not getting triggered in US2 cluster for some accounts. ServiceAlert observed recovery on Sep 16, 2026.
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Incident Lifecycle
Affected Components
US3 cluster
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 16, 2026 at 4:51 PM UTC
Investigating
We are continuing to investigate this issue.
Sep 16, 2026 at 2:49 PM UTC
Investigating
The Automation rules are not getting triggered for accounts hosted in US2 cluster for some accounts. We are investigating the issue.
Sep 16, 2026 at 2:24 PM UTC
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