Current answer
Targetprocess experienced a minor incident: Salesforce Outage - Support Case Access Impacted. ServiceAlert observed recovery on Sep 16, 2026.
Official Targetprocess status page Current Targetprocess status
ServiceAlert observed status change:
Looking for an update now? Check the current status, or follow Targetprocess for future changes.
Incident Lifecycle
Affected Components
APAC cluster
EU cluster
US cluster
EU2 cluster
US2 cluster
POVEU cluster
US3 cluster
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 16, 2026 at 12:30 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 16, 2026 at 11:14 AM UTC
Investigating
We are currently experiencing an issue with Salesforce that is impacting our Support team’s ability to access and review customer cases.
Sep 16, 2026 at 10:03 AM UTC
Was your business affected by this Targetprocess outage?
Follow Targetprocess and route available status alerts to email or a team channel.