Current answer
SuperOffice experienced a major incident: SuperOffice for Outlook Loading Issues. ServiceAlert observed recovery on Sep 4, 2026.
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Incident Lifecycle
Affected Components
API and Apps
Incident Timeline
Monitoring
We have identified the cause of SuperOffice for Outlook remaining in a loading state and have taken corrective action. The service has been stable for the past hour and we are continuing to monitor closely.
We will provide a further update once we are confident the issue is fully resolved, or if the situation changes.
We will provide a further update once we are confident the issue is fully resolved, or if the situation changes.
Sep 4, 2026 at 10:00 AM UTC
Investigating
Microsoft has confirmed that their Microsoft 365 service degradation has been resolved.
However, we have continued to receive reports of SuperOffice for Outlook remaining in a loading state in Microsoft Outlook and Outlook on the web, including new reports this morning.
Our investigation now points to a brief, intermittent issue on SuperOffice's own infrastructure serving the add-in, rather than the previously suspected Microsoft service degradation. The issue appears to have resolved itself ...
However, we have continued to receive reports of SuperOffice for Outlook remaining in a loading state in Microsoft Outlook and Outlook on the web, including new reports this morning.
Our investigation now points to a brief, intermittent issue on SuperOffice's own infrastructure serving the add-in, rather than the previously suspected Microsoft service degradation. The issue appears to have resolved itself ...
Sep 4, 2026 at 8:03 AM UTC
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