Current answer
Superhuman Mail experienced a major incident: Degraded processing. ServiceAlert observed recovery on Nov 3, 2026.
Official Superhuman Mail status page Current Superhuman Mail status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Superhuman
Email sending
Incident Timeline
Monitoring
The system is still recovering. New mail can arrive a few minutes late for Gmail accounts. Notifications and Auto Labels for that mail can be late too. Outlook accounts are up to date. We are watching the system until it fully recovers.
Nov 2, 2026 at 10:34 PM UTC
Monitoring
The change that lowers the load is in production.
Sending is still delayed. Notifications and Auto Labels can still be late. Mail stays slow while the backlog clears.
Sending is still delayed. Notifications and Auto Labels can still be late. Mail stays slow while the backlog clears.
Nov 2, 2026 at 8:20 PM UTC
Identified
Mail is slower than usual. Sending is delayed, and some messages fail to send. Attachment uploads are slow. Notifications and Auto Labels can be delayed.
We stopped the change that caused the extra load. A change that lowers the remaining load is merged and waiting to deploy. Sync that already started is still running, so the slowdown continues.
We stopped the change that caused the extra load. A change that lowers the remaining load is merged and waiting to deploy. Sync that already started is still running, so the slowdown continues.
Nov 2, 2026 at 7:58 PM UTC
Identified
We are having a degradation on the processing capacity due to high DB pressure
Nov 2, 2026 at 7:47 PM UTC
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