Cisco Secure Access - SRV record resolution failures affecting LDAP and Kerberos - North America and India
Incident Lifecycle
Incident Timeline
Monitoring
The intermittent authentication issues affecting LDAP and Kerberos services are no longer being observed. We continue to actively monitor these services to ensure ongoing stability and performance.
May 14, 2026 at 2:44 AM UTC
Investigating
We are investigating a potential issue involving SRV record resolution failures affecting LDAP and Kerberos services.
Customers may experience intermittent login failures or be unable to access domain resources that rely on LDAP or Kerberos authentication.
We appreciate your patience and understanding during this time.
Customers may experience intermittent login failures or be unable to access domain resources that rely on LDAP or Kerberos authentication.
We appreciate your patience and understanding during this time.
May 13, 2026 at 11:29 PM UTC
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