Cisco Secure Access – Timeout and Connectivity Issues – Europe (France & Spain) and DCv2 (Global)
Incident Lifecycle
Incident Timeline
Identified
We are actively working to mitigate the issue and restore normal service. Further analysis and monitoring are ongoing, and we will provide updates as more information becomes available.
May 7, 2026 at 2:37 PM UTC
Investigating
We are currently investigating connectivity issues between DCv2 sites and data centers in Europe (France & Spain). Alarms began around 12:14 UTC, indicating packet loss which may impact customers operating in hybrid mode or maintaining connections between these locations and other sites.
Analysis and monitoring are ongoing to determine the extent and potential impact. We will provide updates as more information becomes available.
Thank you for your patience and understanding.
Analysis and monitoring are ongoing to determine the extent and potential impact. We will provide updates as more information becomes available.
Thank you for your patience and understanding.
May 7, 2026 at 2:36 PM UTC
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