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Cisco Secure Access - Traffic slowness in Japan region - Japan ( Osaka )

Minor Impact Resolved Duration: 14d 19h 22m August 5, 2026

Incident Lifecycle

Investigating Investigating

Incident Timeline

Investigating
We are continuing to monitor the traffic slowness affecting the Japan (Osaka) region. Our engineering team has taken action to improve service performance. Customers should notice improved response times and increased throughput. Our teams continue to investigate the underlying cause to ensure sustained stability.

Thank you for your patience as we work to improve your experience.
Aug 5, 2026 at 8:18 AM UTC
Investigating
We are investigating a potential issue with FireWall service affecting customers connecting to the Asia Pacific Osaka Data Center.

Customers may experience traffic disruption for services.

Our engineering team is actively working to confirm the impact, identify the root cause, and implement a resolution.Updates and additional details will be provided as new information becomes available.
Aug 5, 2026 at 6:47 AM UTC
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