Cases Not Loading, Adherence Inaccuracy & Bot Slowness
Incident Lifecycle
Incident Timeline
Investigating
We are currently experiencing an issue where cases are not loading properly, adherence metrics are displaying incorrect values, and some bots are responding slower than expected. This may impact users when accessing cases and monitoring adherence data.
Our technical team is actively investigating the root cause and working to restore normal system performance as quickly as possible.
Our technical team is actively investigating the root cause and working to restore normal system performance as quickly as possible.
Mar 16, 2026 at 6:18 PM UTC
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