Survey Issues
Incident Lifecycle
Incident Timeline
Investigating
We are currently investigating an issue in the production environment where survey responses are not being captured in Sprinklr as expected, even though customers have completed the surveys.
Further analysis indicates that responses are being recorded but are getting updated with a delay
We are actively working with the Engineering team on priority, We will continue to monitor the situation closely and share further updates as more information becomes available.
Further analysis indicates that responses are being recorded but are getting updated with a delay
We are actively working with the Engineering team on priority, We will continue to monitor the situation closely and share further updates as more information becomes available.
Apr 13, 2026 at 7:28 PM UTC
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