New Multi-region uptime checks and custom-domain status pages

Multiple delays with billing platform

Critical Impact Resolved Duration: 42m September 25, 2026
View the provider incident record →

Current answer

Smokeball USA experienced a critical incident: Multiple delays with billing platform. ServiceAlert observed recovery on Sep 25, 2026.

Official Smokeball USA status page Current Smokeball USA status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Smokeball USA for future changes.

Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Smokeball Billing

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 25, 2026 at 6:15 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 25, 2026 at 5:58 PM UTC
Investigating
We are aware of issues with finalizing invoices, viewing invoices, processing payments, and processing deposits. Our team is investigating. Thanks!
Sep 25, 2026 at 5:42 PM UTC
Was your business affected by this Smokeball USA outage?
Follow Smokeball USA and route available status alerts to email or a team channel.