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Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States

Minor Impact Resolved Duration: 31m November 12, 2026
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Current answer

SendGrid experienced a minor incident: Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to United States. ServiceAlert observed recovery on Nov 12, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified
Affected Components
Voice, North America

Incident Timeline

Identified
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 12, 2026 at 11:18 PM UTC
Investigating
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Nov 12, 2026 at 10:58 PM UTC
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