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Twilio SMS Delivery Issues

Minor Impact Resolved Duration: 6h 31m October 8, 2026
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Current answer

SendGrid experienced a minor incident: Twilio SMS Delivery Issues. ServiceAlert observed recovery on Oct 8, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Identified Identified Identified Monitoring
Affected Components
Verify SMS

Incident Timeline

Monitoring
We are seeing recovery for the intermittent delivery issues with Twilio Verify and Programmable SMS across the impacted regions. Our engineering team will continue to actively monitor the services to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Oct 8, 2026 at 8:57 AM UTC
Identified
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 8, 2026 at 8:03 AM UTC
Identified
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 8, 2026 at 6:03 AM UTC
Identified
We have identified the issue affecting Twilio Verify and Programmable SMS delivery across impacted regions. We are seeing recovery for Twilio Verify traffic, and our engineering team is actively working towards mitigation for Programmable SMS to restore full service. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 8, 2026 at 5:17 AM UTC
Investigating
We are continuing to investigate an issue impacting Twilio Verify deliveries across multiple regions, where an internal block is preventing verification codes from reaching end-users. We are seeing recovery for Australia traffic, and our engineering team is actively working on mitigation for the remaining affected countries to restore full service. We will provide another update in 2 hour or as soon as more information becomes available.
Oct 8, 2026 at 4:04 AM UTC
Investigating
We are investigating an issue affecting Twilio Verify deliveries to Australia, where an internal block is preventing verification codes from reaching end-users. Customers in this region may experience delivery failures during authentication flows. Our engineering team is actively working to clear the block and restore normal service. We will provide another update in 1 hour or as soon as more details become available.
Oct 8, 2026 at 3:08 AM UTC
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