RCS Registration Submission Issues in the United States
View the provider incident record →Current answer
SendGrid experienced a minor incident: RCS Registration Submission Issues in the United States. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
RCS Messaging
Incident Timeline
Monitoring
We have mitigated the issue and are monitoring system performance. US registration submissions are now being accepted, and customers can continue the final Submit step for their sender registration in the Console. This step must be completed by the customer. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 3, 2026 at 2:36 AM UTC
Monitoring
We have mitigated the issue and are monitoring system performance. Customers can now continue submitting RCS registrations in the Console. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 3, 2026 at 12:35 AM UTC
Identified
We have identified the issue with RCS sender registration and are implementing a fix. Users may continue to be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 2, 2026 at 11:21 PM UTC
Investigating
We are investigating an issue with RCS sender registration. Users may be unable to submit new RCS registrations in the United States, and the Submit Registration page may be unresponsive when creating an RCS sender. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 2, 2026 at 10:17 PM UTC
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