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SMS Delivery Delays from Twilio to MTN Congo

Minor Impact Resolved Duration: 6h 44m September 7, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Delays from Twilio to MTN Congo. ServiceAlert observed recovery on Sep 7, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring Monitoring
Affected Components
SMS, Middle East & Africa

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in Congo and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 7, 2026 at 11:43 AM UTC
Monitoring
We have observed a recovery in SMS delivery from Twilio to MTN network subscribers in the Congo and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 7, 2026 at 9:37 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in the Congo. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 7, 2026 at 9:36 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in the Congo. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 7, 2026 at 7:36 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 7, 2026 at 6:35 AM UTC
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