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Voice Call Failures from Costa Rica to a Subset of Twilio Costa Rica Landline Numbers

Minor Impact Monitoring Ongoing per provider October 23, 2026
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Current answer

SendGrid experienced a minor incident: Voice Call Failures from Costa Rica to a Subset of Twilio Costa Rica Landline Numbers. The provider currently marks this incident Monitoring.

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
Voice, Latin America

Incident Timeline

Monitoring
We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 24, 2026 at 1:41 AM UTC
Investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 2026 at 11:29 PM UTC
Investigating
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 10:26 PM UTC
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