SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States. ServiceAlert observed recovery on Oct 7, 2026.
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Incident Lifecycle
Affected Components
SMS Long Code, North America
SMS Long Code, North America
MMS Long Code, North America
MMS Long Code, North America
SMS Short Code, North America
SMS Toll-Free, North America
MMS Short Code, North America
MMS Toll-Free, North America
SMS Toll-Free, North America
MMS Toll-Free, North America
Incident Timeline
Monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 7, 2026 at 8:43 PM UTC
Monitoring
We have observed a recovery in SMS and MMS delivery receipts from Twilio to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 7, 2026 at 6:40 PM UTC
Identified
Twilio customers may be experiencing SMS and MMS Delivery Receipt Delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 7, 2026 at 4:44 PM UTC
Identified
Twilio customers may be experiencing SMS and MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 7, 2026 at 3:41 PM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from Twilio to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 7, 2026 at 3:09 PM UTC
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