SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries in North America. ServiceAlert observed recovery on Oct 23, 2026.
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Incident Lifecycle
Affected Components
SMS Long Code, North America
SMS Short Code, North America
SMS Toll-Free, North America
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in multiple countries in North America and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 2026 at 6:36 PM UTC
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in multiple countries in North America and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 2026 at 4:35 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries in North America. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 2026 at 3:52 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in United States of America & Canada. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 2026 at 1:51 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in the United States and Canada. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 12:50 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 12:42 PM UTC
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altice network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 12:29 PM UTC
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