MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States
View the provider incident record →Current answer
SendGrid experienced a minor incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States. ServiceAlert observed recovery on Oct 23, 2026.
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Incident Lifecycle
Affected Components
MMS Long Code, North America
Incident Timeline
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 23, 2026 at 1:39 PM UTC
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 2026 at 9:39 AM UTC
Monitoring
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Viaero network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 2026 at 7:37 AM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 23, 2026 at 3:36 AM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 23, 2026 at 1:31 AM UTC
Identified
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 12:25 AM UTC
Investigating
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Viaero network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 23, 2026 at 12:23 AM UTC
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