SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in India
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures From a Subset of Twilio Short Codes to Multiple Networks in India. ServiceAlert observed recovery on Sep 5, 2026.
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Incident Lifecycle
Affected Components
SMS, APAC
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 5, 2026 at 7:16 PM UTC
Monitoring
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 5, 2026 at 7:12 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 5, 2026 at 7:09 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 5, 2026 at 6:57 PM UTC
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