Increase in 502 HTTP Responses for REST API and Console
View the provider incident record →Current answer
SendGrid experienced a minor incident: Increase in 502 HTTP Responses for REST API and Console. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
REST API
Incident Timeline
Monitoring
Increase in 502 HTTP responses for various Edge Config managed ingresses are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Sep 1, 2026 at 5:40 PM UTC
Investigating
Our engineers have identified and issue where Customers may experience 502 Errors when accessing Console or making REST API Calls and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sep 1, 2026 at 5:15 PM UTC
Investigating
Our engineers have identified and issue where Customers may experience 502 Errors when accesing Console or making REST API Calls and are investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
Sep 1, 2026 at 4:44 PM UTC
Investigating
Our monitoring systems have detected a potential issue with Increase in 502 HTTP responses for various Edge Config managed ingresses. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Sep 1, 2026 at 4:24 PM UTC
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