SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes
View the provider incident record →Current answer
SendGrid experienced a minor incident: SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes. ServiceAlert observed recovery on Oct 22, 2026.
Looking for an update now? Check the current status, or follow SendGrid for future changes.
Incident Lifecycle
Affected Components
SMS, Europe
Incident Timeline
Monitoring
We have observed a recovery in SMS delivery from the United Kingdom to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 22, 2026 at 5:04 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Oct 22, 2026 at 8:34 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Oct 22, 2026 at 12:33 AM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Oct 21, 2026 at 8:33 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Oct 21, 2026 at 6:32 PM UTC
Identified
Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio United Kingdom Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 5:32 PM UTC
Identified
Twilio customers may be experiencing SMS delivery delays from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 4:32 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Oct 21, 2026 at 4:10 PM UTC
Was your business affected by this SendGrid outage?
Follow SendGrid and route available status alerts to email or a team channel.