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SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh

Minor Impact Resolved Duration: 10h 47m September 7, 2026
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Current answer

SendGrid experienced a minor incident: SMS Delivery Delays and Failures from Twilio Phone Numbers to Robi Bangladesh. ServiceAlert observed recovery on Sep 7, 2026.

Official SendGrid status page Current SendGrid status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring Monitoring
Affected Components
SMS, APAC

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Robi network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 7, 2026 at 4:02 PM UTC
Monitoring
We have observed a recovery in SMS Delivery Delays and Failures from Twilio Numbers to Robi Network in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 7, 2026 at 1:48 PM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
Sep 7, 2026 at 11:54 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 7, 2026 at 9:53 AM UTC
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs to Robi network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Sep 7, 2026 at 8:53 AM UTC
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