Device connectivity issues in US, Canada and Mexico
Incident Lifecycle
Affected Components
GPS / Location / Map
Incident Timeline
Monitoring
A fix has been implemented, and device connectivity has fully recovered. We are continuing to monitor performance to confirm the system returns to normal.
Aug 20, 2026 at 1:21 AM UTC
Identified
Our Engineering team is continuing to work on a fix for this issue
Aug 19, 2026 at 11:00 PM UTC
Identified
Our Engineering team has identified a backend issue and we are currently working on deploying a fix
Aug 19, 2026 at 9:49 PM UTC
Investigating
We are continuing to investigate the issue internally as well as with our third party provider
Aug 19, 2026 at 8:47 PM UTC
Investigating
We are currently experiencing an issue affecting device connectivity in US, Canada and Mexico. We are actively working with our third party provider to resolve this as quickly as possible. For real-time updates, please visit https://www.samsarastatus.com/
Aug 19, 2026 at 6:44 PM UTC
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