AutoEntry - Core - Operational
Incident Lifecycle
Incident Timeline
Monitoring
We continue to work on a permanent fix for this issue, and will continue to closely monitor the service performance.
May 22, 2026 at 1:46 PM UTC
Monitoring
Earlier today we identified a global issue preventing Desktop Sync App customers from using the service integrations. Customers were being presented with the error message: "The operation has timed out”. All other product functionalities were performing as expected.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
May 14, 2026 at 4:54 PM UTC
Investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
May 14, 2026 at 4:38 PM UTC
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