Banking Service - Partial Outage

Please if you are experiencing this issue, as workaround onboard each bank account separately.

We continue to work on a fix for the issue.

We apologise for any inconvenience this might cause.

We have identified that customers in the US using Sage Intacct are unable to connect multiple bank accounts at once (multi account linking). All other functionality is performing as expected and the Plaid and SISS connections are unaffected. As workaround the customers are able to onboard each bank account separately.

We have identified the cause and are working on fix.

We are investigating a potential issue with the service. An update will be provided within 30 minutes.