Delays sending email notifications
Incident Lifecycle
Incident Timeline
Investigating
We are continuing to investigate this issue.
Jul 8, 2026 at 9:19 PM UTC
Investigating
Some email notifications like delivery tracking emails and "driver on the way" updates aren't being sent right now. We've found the cause and are rolling out a fix.
Everything else is working normally: route planning, optimization, dispatch, the driver app, and SMS notifications are not affected.
Everything else is working normally: route planning, optimization, dispatch, the driver app, and SMS notifications are not affected.
Jul 8, 2026 at 9:17 PM UTC
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