US Platform 3: Lag observed on vm-scan-events (IM-12567)

Minor Impact Monitoring Ongoing April 3, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 3, 2026 at 7:44 AM UTC
Investigating
Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.

Further details will be provided as they become available.

The ticket reference for this incident is IM-12567.
Apr 3, 2026 at 2:10 AM UTC
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