Qualys

US Platform 2: Slowness observed while loading Dashboard and Delay in scan processing for containers on UI/API [IM-12577]

Minor Impact Monitoring Ongoing April 9, 2026

Incident Lifecycle

Investigating Monitoring Monitoring

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Apr 9, 2026 at 6:09 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 2026 at 5:13 AM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue where users will notice slowness while loading the Dashboard and a delay in scan processing for containers on the UI/API

Further updates will be shared as they become available.

The ticket reference for this incident is IM-12577.
Apr 9, 2026 at 4:32 AM UTC
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