UK Platform 1: User experiences a sync delay when creating a new user in the administration module. (IM-12579)

Minor Impact Investigating Ongoing April 9, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
The Qualys Cloud Operations team is investigating an issue where users are experiencing a sync delay when creating a new user in the administration module. Further details will be provided as they become available. The ticket reference for this incident is IM-12579.
Apr 9, 2026 at 4:55 PM UTC
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