UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566)
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Apr 2, 2026 at 4:42 PM UTC
Monitoring
We are continuing to monitor for any further issues.
Apr 2, 2026 at 4:40 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 2, 2026 at 4:40 PM UTC
Investigating
We are continuing to investigate this issue.
Apr 2, 2026 at 4:40 PM UTC
Investigating
The Qualys Cloud Operations team is investigating an issue where deployment jobs can be created but remain in the queue; however, newly created jobs are not appearing in the UI and are not taking effect in the application. Further details will be provided as they become available. The ticket reference for this incident is IM-12566.
Apr 2, 2026 at 4:29 PM UTC
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