Atrieve - unable to access
Incident Lifecycle
Affected Components
ADS04
ADS03
ADS05
ADS06
ADS07
ADS08
HOST02
HOST03
HOST04
HOST05
HOST06
HOST07
HOST08
HOST11
HOST12
HOST31
HOST32
HOST33
HOST34
HOST35
HOST36
HOST09
HOST37
HOST38
Incident Timeline
Monitoring
We have received reports that login and performance issues have improved, and users are once again able to access Atrieve normally. While our investigation has not identified any issues within the Atrieve application or hosting infrastructure, we continue to review potential network-related factors.
If you continue to experience issues, please contact Support.
If you continue to experience issues, please contact Support.
Aug 19, 2026 at 5:43 PM UTC
Investigating
As part of our investigation, we have updated the affected hosts and continue to review potential network-related factors. We will provide further updates as more information becomes available.
Aug 19, 2026 at 4:54 PM UTC
Investigating
We are actively investigating reports of login difficulties and slow application performance affecting some Atrieve customers.
At this time, all Atrieve hosting environments remain operational, and our investigation has not identified any issues within the Atrieve application or hosting infrastructure. Our teams are reviewing potential upstream network-related factors and continue to gather information from affected customers and service providers. We will provide additional updates as more i...
At this time, all Atrieve hosting environments remain operational, and our investigation has not identified any issues within the Atrieve application or hosting infrastructure. Our teams are reviewing potential upstream network-related factors and continue to gather information from affected customers and service providers. We will provide additional updates as more i...
Aug 19, 2026 at 4:32 PM UTC
Investigating
We are currently investigating reports of users being unable to access Atrieve. We will continue to provide regular updates as we make progress toward resolution.
Aug 19, 2026 at 4:15 PM UTC
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