Degraded Performance of Phrase Orchestrator (EU) Next-Gen Workflow Engine since July 28, 05:15 AM CEST
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results. The workflow engine is processing the queue of pending executions.
Jul 28, 2026 at 8:35 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Jul 28, 2026 at 8:30 AM UTC
Investigating
We are continuing to investigate this issue.
Jul 28, 2026 at 7:53 AM UTC
Investigating
The engineering team identified an issue with Orchestrator where the new Workflow Engine is currently not executing workflows. The problem is under investigation.
Jul 28, 2026 at 7:19 AM UTC
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