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Investigating Phone Service Impairment

Minor Impact Resolved Duration: 2h 11m October 2, 2026
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Current answer

Phone.com, Inc. experienced a minor incident: Investigating Phone Service Impairment. ServiceAlert observed recovery on Oct 2, 2026.

Official Phone.com, Inc. status page Current Phone.com, Inc. status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Identified
Affected Components
Voice Network My.Phone.com Mobile Application Control Panel

Incident Timeline

Identified
All systems are operating as expected, with the exception of the mobile apps. We are continuing to work on the mobile app issue and will provide another update as soon as we have more information.
Oct 2, 2026 at 4:07 PM UTC
Identified
We have identified the cause of the incident. Systems are returning to normal, and our team is actively monitoring their recovery. We will provide another update when service is fully restored.
Oct 2, 2026 at 3:45 PM UTC
Investigating
We are currently experiencing a network impairment affecting our phone services. Our teams are actively working to resolve this issue as quickly as possible.
Oct 2, 2026 at 2:49 PM UTC
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