New Multi-region uptime checks and custom-domain status pages

Pexip Documentation Pages - Slow or Unresponsive

Minor Impact Resolved Duration: 4d 12h 26m August 20, 2026

Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Help Center

Incident Timeline

Monitoring
The issue has been resolved, and the documentation pages are now accessible again.
Aug 21, 2026 at 9:39 AM UTC
Identified
Our service provider is continuing to work on resolving this issue. The Service Help page (help.pexip.com) has recovered and is now accessible. The Infinity Documentation page (docs.pexip.com) remains unavailable, and we are actively monitoring for a resolution.
Aug 21, 2026 at 7:35 AM UTC
Investigating
Pexip is currently experiencing intermittent outages for both the Service (help.pexip.com) and Infinity (docs.pexip.com) documentation pages.

Pages are either slow to load or unresponsive for some users.
Aug 20, 2026 at 2:43 AM UTC
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