Current answer
Payfast experienced a minor incident: Gateway Processing Outage. ServiceAlert observed recovery on Oct 21, 2026.
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Incident Lifecycle
Affected Components
Absa involved transactions
Nedbank involved transactions
Standard Bank involved transactions
Incident Timeline
Investigating
Dear Merchant,
We are currently experiencing intermittent transaction processing issues affecting certain bank connections through our Gateway platform.
Start Time: 23:24
Current Status: Investigation Ongoing
The issue is impacting transactions routed to the following banks:
ABSA
Nedbank
Standard Bank
Our technical and infrastructure teams are actively investigating the root cause and working to restore full service.
We apologise for the inconvenience and will provide further updates as soon as additional information becomes available.
We are currently experiencing intermittent transaction processing issues affecting certain bank connections through our Gateway platform.
Start Time: 23:24
Current Status: Investigation Ongoing
The issue is impacting transactions routed to the following banks:
ABSA
Nedbank
Standard Bank
Our technical and infrastructure teams are actively investigating the root cause and working to restore full service.
We apologise for the inconvenience and will provide further updates as soon as additional information becomes available.
Oct 21, 2026 at 10:31 PM UTC
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