Dashboard Performance Issues
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 6, 2026 at 3:50 PM UTC
Identified
Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected.
Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
Aug 6, 2026 at 9:03 AM UTC
Identified
The necessary backend processes are still actively running to resolve the degraded performance.
Our engineering team is continuing to monitor the progress.
Live hosted sites and uptime remain fully operational and are not affected.
We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
Our engineering team is continuing to monitor the progress.
Live hosted sites and uptime remain fully operational and are not affected.
We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
Aug 5, 2026 at 10:57 PM UTC
Identified
Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected.
Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.
Aug 5, 2026 at 6:48 PM UTC
Identified
Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected.
Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.
Aug 5, 2026 at 3:07 PM UTC
Identified
Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected.
We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.
We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.
Aug 5, 2026 at 12:17 PM UTC
Identified
Our engineering team is actively working to resolve this issue and continues to make progress.
Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.
Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.
Aug 5, 2026 at 9:27 AM UTC
Identified
We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time.
Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.
Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.
Aug 5, 2026 at 6:06 AM UTC
Identified
Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations.
We are currently running a necessary backend process to resolve the issue, which will take some time to complete.
Live hosted sites and uptime remain fully operational and unaffected.
We will provide our next update in 2 to 3 hours, or sooner if the situation changes.
We are currently running a necessary backend process to resolve the issue, which will take some time to complete.
Live hosted sites and uptime remain fully operational and unaffected.
We will provide our next update in 2 to 3 hours, or sooner if the situation changes.
Aug 4, 2026 at 9:12 PM UTC
Investigating
We are continuing to investigate this issue.
We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.
We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.
Aug 4, 2026 at 6:44 PM UTC
Investigating
Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected.
Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible.
Need Immediate Assistance?
General concerns: Submit a ticket or reach out via Live Chat.
- If the Dashboard is inaccessible: Cont...
Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible.
Need Immediate Assistance?
General concerns: Submit a ticket or reach out via Live Chat.
- If the Dashboard is inaccessible: Cont...
Aug 4, 2026 at 6:37 PM UTC
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