Palo Alto Networks

Cortex XDR/XSIAM/XSOAR8/CLOUD - Degraded performance in the CA region

Minor Impact Resolved Duration: 2d 4h 38m August 17, 2026

Investigating Identified Monitoring

Affected Components

Canada Canada Canada Canada

Incident Timeline

Monitoring

A fix has been implemented and we are monitoring the results.

Aug 18, 2026 at 12:52 AM UTC

Identified

The issue has been identified and a fix is being implemented.

Aug 17, 2026 at 10:12 PM UTC

Investigating

We are experiencing degraded performance in the CA region.

Cortex XDR agent local protection continues to function normally.

Aug 17, 2026 at 9:31 PM UTC

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