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OpenText

Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues

Minor Impact Identified Ongoing May 21, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Identified Identified Identified Identified Identified Identified

Incident Timeline

Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 5 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 25, 2026 at 11:55 AM UTC
Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 5 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 25, 2026 at 6:55 AM UTC
Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and are working to resolve the issue. We appreciate your patience.

The next update for this issue will be sent on Monday, May 25, 2026, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 8:36 PM UTC
Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 2:50 PM UTC
Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 10:50 AM UTC
Identified
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 6:50 AM UTC
Investigating
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams have identified the cause and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 1:54 AM UTC
Investigating
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 22, 2026 at 1:06 AM UTC
Investigating
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 21, 2026 at 9:04 PM UTC
Investigating
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Updates for this issue will be sent every 4 hours, or if there are significant updates, whichever comes first.

Tracking Number: IM3930847
May 21, 2026 at 5:04 PM UTC
Investigating
Frankfurt EU3 and Oregon US7 are currently experiencing email functionality issues. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

Tracking Number: IM3930847
May 21, 2026 at 4:04 PM UTC
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