Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) email delays
Incident Lifecycle
Incident Timeline
Monitoring
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) experienced an issue with delays in delivering email messages.
Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: IM3927189
Service has been restored and is now being validated.
We appreciate your patience.
Tracking Number: IM3927189
May 15, 2026 at 6:30 PM UTC
Investigating
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue with delays in delivering email.
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3927189
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3927189
May 15, 2026 at 4:27 PM UTC
Investigating
Zix Encryption Services - Secure Cloud Email Encryption (AEE/ZEE) is currently experiencing an issue with delays in delivering email.
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3927189
Teams are currently assembled and working to resolve the issue.
We appreciate your patience.
Tracking Number: IM3927189
May 15, 2026 at 1:41 PM UTC
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