Intermittent Document upload errors in Core Archive DE (archive.de.opentext.cloud)
Incident Lifecycle
Incident Timeline
Monitoring
The issue causing intermittent upload failures has been addressed with a fix that is already improving upload success rates.
We remain committed to further enhancing document upload stability and will continue to introduce incremental improvements in upcoming updates.
Our teams are actively monitoring system performance and will provide additional updates as they become available.
For more details and available workarounds, please refer to:
https://support.opentext.com/csm?id=kb_article_vi...
We remain committed to further enhancing document upload stability and will continue to introduce incremental improvements in upcoming updates.
Our teams are actively monitoring system performance and will provide additional updates as they become available.
For more details and available workarounds, please refer to:
https://support.opentext.com/csm?id=kb_article_vi...
May 20, 2026 at 2:03 PM UTC
Monitoring
The issue causing intermittent upload failures, has been addressed with a fix that is improving upload success rates.
We remain focused on further improving document upload stability and success rates with incremental improvements in upcoming updates.
We are actively monitoring system performance and will share further updates as they become available.
Ref# IM3925260.
We remain focused on further improving document upload stability and success rates with incremental improvements in upcoming updates.
We are actively monitoring system performance and will share further updates as they become available.
Ref# IM3925260.
May 13, 2026 at 9:37 PM UTC
Identified
The issue causing intermittent errors during document uploads has been identified. The team is currently working on developing and deploying a fix. We will continue to provide updates through this notification as new information becomes available.
Ref# IM3925260.
Ref# IM3925260.
May 13, 2026 at 5:06 PM UTC
Investigating
We are currently experiencing intermittent errors with the document upload functionality. Our teams have been assembled and are actively investigating the issue. We will provide additional updates as more information becomes available.
Ref# IM3925260.
Ref# IM3925260.
May 13, 2026 at 1:20 PM UTC
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