Current answer
OpenSRS experienced a minor incident: API and Reseller Control Panel Timeouts. ServiceAlert observed recovery on Sep 30, 2026.
Looking for an update now? Check the current status, or follow OpenSRS for future changes.
Incident Lifecycle
Affected Components
OpenSRS API
Reseller Control Panel
Incident Timeline
Monitoring
Our API and RCP connections are now restored. We will continue to monitor the connections for stability.
Sep 30, 2026 at 2:14 PM UTC
Identified
Our team is seeing stability for clients API requests. At this time, customers may still experience intermittent issues when attempting while using the system or making API calls.
Sep 30, 2026 at 1:50 PM UTC
Identified
Our team is investigating further reports of slowness or intermittent errors. We will continue to update as we have further information.
Sep 30, 2026 at 12:38 PM UTC
Monitoring
We are pleased to report that the Reseller Control Panel and API connections are now fully functional. Our team is currently monitoring the situation closely to ensure continued stability. Thank you for your patience throughout this incident.
Sep 30, 2026 at 11:34 AM UTC
Investigating
Our team continues to work on resolving the issues. At this time we are experiencing issues affecting API and the Reseller Control Panel. During this time, customers may not be able to log in to your account, or experience slowness or intermittent errors while using the system or making API calls.
Sep 30, 2026 at 10:05 AM UTC
Investigating
We are currently experiencing issues affecting API and the Reseller Control Panel. During this time, customers may experience slowness or intermittent errors while using the system or making API calls.
Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.
Our team is actively looking into the root cause, and we will provide an update here as soon as we have more information.
Sep 30, 2026 at 8:11 AM UTC
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