Current answer
OpenSRS experienced a minor incident: Chat Support. ServiceAlert observed recovery on Sep 12, 2026.
Looking for an update now? Check the current status, or follow OpenSRS for future changes.
Incident Lifecycle
Affected Components
Reseller Support
Incident Timeline
Monitoring
A fix has been implemented and we are seeing steady improvement in chat service performance.
We will continue monitoring this issue for the time being. Another update will be provided as soon as possible.
We will continue monitoring this issue for the time being. Another update will be provided as soon as possible.
Sep 11, 2026 at 7:21 PM UTC
Investigating
We are currently experiencing connection issues with OpenSRS chat support.
Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.
In the meantime, we kindly ask all resellers to use email or phone support channels for assistance until the issue has been resolved.
Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.
In the meantime, we kindly ask all resellers to use email or phone support channels for assistance until the issue has been resolved.
Sep 11, 2026 at 3:07 PM UTC
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