2026-10-05 Delayed or missing data from poller-based integrations
View the provider incident record →Current answer
Observe experienced a major incident: 2026-10-05 Delayed or missing data from poller-based integrations. ServiceAlert observed recovery on Oct 5, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
We identified the cause of the issue and applied a mitigation. Poller-based data collection has resumed, and we are continuing to monitor the service to confirm stability and assess any delayed data recovery. We’ll provide another update if the situation changes.
Oct 5, 2026 at 10:42 PM UTC
Investigating
We are continuing to investigate this issue.
Oct 5, 2026 at 10:22 PM UTC
Investigating
We are investigating an issue affecting poller-based data collection. Customers may experience delayed or missing data from AWS CloudWatch metrics and other poller-based integrations.
Other ingestion paths, including OpenTelemetry logs and traces, Prometheus, Kubernetes, and filedrop, appear to be operating normally. No action is required from customers at this time. Our engineering team is actively investigating and will provide another update as more information becomes available.
Other ingestion paths, including OpenTelemetry logs and traces, Prometheus, Kubernetes, and filedrop, appear to be operating normally. No action is required from customers at this time. Our engineering team is actively investigating and will provide another update as more information becomes available.
Oct 5, 2026 at 9:53 PM UTC
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